Privacy Policy
Effective Date: April 19, 2026
Clear Garment Group LLC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, including when you visit our website, use our services, or engage with us through other channels.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing or using Clear Garment Group services, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
Contact Form Information
When you submit a contact form on our website or inquire about our services, we collect the following information:
- Your full name
- Email address
- Website URL (if applicable)
- Message content and any other information you voluntarily provide
Service Engagement Information
When you engage us for services, we may collect additional information including company details, project specifications, communication preferences, and other information necessary to fulfill your request.
Payment Information
We process payments through Stripe, a third-party payment processor. We do not store or have access to your credit card numbers or banking information. Stripe handles all payment processing securely and is responsible for protecting your payment data according to PCI DSS standards. For more information about Stripe's privacy practices, visit stripe.com/privacy.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer service
- To deliver the services you have requested
- To process and complete transactions
- To send service-related announcements and updates
- To comply with legal obligations and enforce our agreements
- To improve our website and services based on feedback and usage patterns
- To prevent fraud and protect the security of our services
Cookies and Tracking Technologies
We use only essential cookies necessary for our website to function properly. Essential cookies enable core functionality such as page navigation, access to secure areas, and session management.
We do not use advertising cookies, tracking cookies, or any cookies designed to track your behavior across the internet. We do not engage in cross-site tracking or similar practices. You can control cookie preferences in your browser settings at any time.
Data Sharing and Third Parties
We do not sell, trade, rent, or share your personal information with third parties for their marketing purposes. We do not monetize your data.
We may share information with third parties only in the following circumstances:
- Service Providers: We may share information with vendors and service providers who assist us in operating our website and conducting our business, such as payment processors (Stripe), email service providers, and hosting providers. These parties are contractually obligated to use your information only as necessary to provide services to us.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: If Clear Garment Group LLC is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Generally, we retain client data for the duration of our engagement with you plus two (2) years following the completion or termination of services. This retention period allows us to address any service-related inquiries, maintain records for legal and accounting purposes, and comply with applicable legal obligations. You may request deletion of your information at any time by contacting us at cs@cleargarment.com, subject to legal and contractual requirements.
Email Communications
We may send you service-related emails including project updates, invoices, support communications, and other information related to your engagement with us. These communications are essential to our business relationship and are not subject to opt-out.
If we send promotional or marketing emails, you will have the option to opt out of these communications by following the unsubscribe instructions provided in each email or by contacting us directly at cs@cleargarment.com.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our website uses industry-standard HTTPS encryption to protect data transmitted over the internet.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or credentials used to access our services.
Your Privacy Rights
California Consumer Privacy Act (CCPA)
If you are a California resident, you have the following rights under the CCPA:
- Right to Know: You may request what personal information we collect, use, share, or sell.
- Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: You may opt out of any sale or sharing of your personal information for cross-context behavioral advertising. (Note: We do not sell or share your information.)
- Right to Correct: You may request correction of inaccurate personal information.
- Right to Limit: You may limit use of your sensitive personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To submit a CCPA request, please contact us at cs@cleargarment.com. We will verify your identity and respond within 45 days.
Virginia Consumer Data Protection Act (VCDPA)
If you are a Virginia resident, you have the following rights under the VCDPA:
- Right to Access: You may request access to your personal information.
- Right to Delete: You may request deletion of your personal information.
- Right to Correction: You may request correction of inaccurate information.
- Right to Opt-Out: You may opt out of targeted advertising and sale of information. (Note: We do not engage in these practices.)
To submit a VCDPA request, please contact us at cs@cleargarment.com. We will verify your identity and respond within 45 days.
General Rights
Regardless of your location, you have the right to access, update, or delete your personal information at any time. To exercise these rights, please contact us at the address provided in the Contact Us section below.
Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will promptly delete such information and terminate the child's account. If you believe we have collected information from a child under 13, please contact us immediately.
Links to Third-Party Websites
Our website may contain links to third-party websites and services that are not operated by Clear Garment Group LLC. This Privacy Policy applies only to information we collect through our website and services. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Effective Date" at the top of this document. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
We will respond to your privacy requests within 30 days of receipt. If you are not satisfied with our response, you may have the right to lodge a complaint with your applicable data protection authority.