Privacy Policy

Clear Garment Group LLC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, including when you visit our website, use our services, or engage with us through other channels.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing or using Clear Garment Group services, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

Information We Collect

Contact Form Information

When you submit a contact form on our website or inquire about our services, we may collect:

• Your full name
• Email address
• Website URL, if applicable
• Message content and any other information you voluntarily provide

Service Engagement Information

When you engage us for services, we may collect additional information including company details, project specifications, communication preferences, and other information necessary to fulfill your request.

Payment Information

We process payments through Stripe, a third-party payment processor. We do not store or have access to your credit card numbers or banking information. Stripe handles payment processing and is responsible for protecting payment data according to PCI DSS standards. See Stripe’s privacy practices.

How We Use Your Information

We use the information we collect:

• To respond to inquiries and provide customer service
• To deliver requested services
• To process and complete transactions
• To send service-related announcements and updates
• To comply with legal obligations and enforce our agreements
• To improve our website and services based on feedback and usage patterns
• To prevent fraud and protect the security of our services

Cookies and Tracking Technologies

We use only essential cookies necessary for our website to function properly. Essential cookies enable core functionality such as page navigation, access to secure areas, and session management.

We do not use advertising cookies, tracking cookies, or cookies designed to track your behavior across the internet. We do not engage in cross-site tracking. You can control cookie preferences in your browser settings.

Data Sharing and Third Parties

We do not sell, trade, rent, or share your personal information with third parties for their marketing purposes. We do not monetize your data.

We may share information only in the following circumstances:

• Service providers: Vendors who assist us in operating our website and business, such as payment processors, email providers, and hosting providers. These parties are contractually obligated to use information only as necessary to provide services to us.
• Legal requirements: When required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect rights or safety.
• Business transfers: If Clear Garment Group LLC is involved in a merger, acquisition, bankruptcy, or sale of assets, information may be transferred as part of that transaction. We will provide notice before it becomes subject to a different privacy policy.

Data Retention

We retain personal information for as long as necessary to provide services and fulfill the purposes in this policy. Generally, we retain client data for the duration of an engagement plus two years following completion or termination. This allows us to address service inquiries, maintain legal and accounting records, and comply with applicable obligations. You may request deletion by contacting privacy@cleargarment.com, subject to legal and contractual requirements.

Email Communications

We may send service-related emails including project updates, invoices, support communications, and other information related to your engagement. These communications are essential to our business relationship.

If we send promotional or marketing emails, you may opt out using the unsubscribe instructions in the message or by contacting privacy@cleargarment.com.

Data Security

We implement appropriate technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. Our website uses HTTPS encryption to protect data transmitted over the internet.

No transmission or electronic storage method is completely secure. While we use commercially acceptable means to protect information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of credentials used to access our services.

Your Privacy Rights

California Consumer Privacy Act (CCPA)

California residents may have rights to know, delete, correct, or limit certain uses of personal information; to opt out of sale or sharing for cross-context behavioral advertising; and to non-discrimination for exercising those rights. We do not sell or share personal information for cross-context behavioral advertising. Submit a request to privacy@cleargarment.com. We will verify your identity and respond within 45 days.

Virginia Consumer Data Protection Act (VCDPA)

Virginia residents may have rights to access, delete, or correct personal information and to opt out of targeted advertising or sale. We do not engage in those practices. Submit a request to privacy@cleargarment.com. We will verify your identity and respond within 45 days.

General Rights

Regardless of location, you may request access, update, or deletion of your personal information by using the contact information below.

Children’s Privacy

Our services are not directed to individuals under 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 provided personal information, we will promptly delete it and terminate the child’s account. Contact us immediately if you believe we have collected such information.

Links to Third-Party Websites

Our website may contain links to third-party websites and services not operated by Clear Garment Group LLC. This policy applies only to information we collect through our website and services. We are not responsible for third-party privacy practices; review their policies before providing information.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy and revise the effective date above. Continued use of our services following posted changes constitutes acceptance of the updated policy.

Contact Us

For questions, concerns, or requests regarding this policy or our privacy practices:

We will respond to privacy requests within 30 days of receipt. If you are not satisfied with our response, you may have the right to lodge a complaint with your applicable data protection authority.